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NY: 1-800-962-7962
PA: 1-800-242-1776


Eligible Customer List

What is the ECL?

  • Pursuant to an Order from the Pennsylvania Public Utility Commission (PUC) issued on Sept. 23, 2013, all Pennsylvania natural gas utilities, including National Fuel, are now required to provide a list of customers eligible (Eligible Customer List or ECL) to shop for competitive natural gas supplies to licensed natural gas suppliers. Customer information provided in the ECL includes name, addresses, account number, usage data and other service related attributes. Customer phone numbers and email addresses are not included in the ECL. The PUC believes that ECLs will help natural gas suppliers more easily identify potential customers, tailor products to customer needs and otherwise assist in the development of a competitive retail market.
  • By default, all residential and small business customers are included in the ECL, however, customers can opt out of the ECL. Additionally, customers may participate in the ECL, but withhold access to their usage data. Opting out of the ECL, does not prevent a customer from shopping for natural gas supply service from a natural gas supplier, but it may limit the number of solicitations a customer receives.

Change Your Preference

  • If you wish to update your ECL preference, complete the form below.
    Account Number:          
    Select One of the Following Options:  

  • National Fuel protects customer data by requiring licensed suppliers to log into a password-protected portion of the National Fuel website to obtain the ECL. Suppliers are obligated to safeguard the confidentiality of customer information obtained from the ECL.
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