The Public Service Commission has ordered the end of its Low Income Customer Affordability and Assistance Program (LICAAP) and HEAP Residential Assistance Service (HRAS) program.
Effective December 1st, 2018, the LICAAP and HRAS programs will be replaced by a Statewide Low Income Program (SLIP) that provides customers with a monthly discount towards their residential gas delivery charges. The amount is based on the amount of Home Energy Assistance Program (HEAP) grant they receive.
Any National Fuel Gas customers receiving HEAP are automatically enrolled into SLIP with the respective tier-based credit (below) beginning on the next month’s bill*.
| SLIP Tier Description
||HEAP grant less than or equal to $350
||HEAP grant is equal to $375
||HEAP grant is equal to $376
||HEAP grant is equal to $401
||DSS Direct Voucher enrolled customers
* SLIP credits may not exceed a customer’s Delivery charges. Any excess will carry over to the next month’s bill.
* SLIP customers who are not on DSS Direct Voucher or SSI Guarantee will automatically be enrolled in the 12 month budget plan, but may call and opt out.
Please call 1-800-365-3234 for inquiries or questions regarding SLIP.