For Business

General Customer Service Info:

(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:

Gas Emergencies:

24 hrs./day, 7 days/week

Energy Conservation

National Fuel has been serving our customers' energy needs for over 100 years. Helping our customers to conserve energy is an important part of our mission.

There are several steps to improving energy efficiency at your facility. Conducting an energy audit can help in making sure that your business is using energy efficiently. Several organizations provide energy audits and can make recommendations regarding energy conservation and equipment use.

In New York, the New York State Energy Research and Development Authority (NYSERDA) has established a network of energy and engineering consultants offering services through its Flexible Technical (FlexTech) Assistance Program. For more information please visit their website at

Other sources for information on energy conservation include:

The U.S. Department of Energy: Includes important information on energy efficiency. Also contains a section dedicated to Industry Plant Managers and Engineers, that offers a wide array of tips, practices, information, and software tools that, when implemented, can have immediate savings impacts on energy use in your facilities.

ENERGY STAR: A government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Visit their website at

Using energy as efficiently as possible has always been the best way to manage costs and take control of energy usage. Please see below for additional energy savings tips.

  • Install Programmable Thermostats
    Programmable thermostats or time clocks can automatically control temperature settings and save energy.

  • Weatherize Buildings
    Install awnings, solar shade screens or sun-control film for windows, and apply a heat-blocking coating to your roof.

  • Install an Energy Management System
    An EMS will control heating, ventilation, and air conditioning equipment and lighting systems automatically to maximize efficiency and savings.

  • Buy ENERGY STAR® Products
    Energy Star® certified equipment and products use less energy than other products, save money on utility bills, and help protect the environment. Establish a business policy of only buying Energy Star® certified equipment such as computers, monitors, and printers.

  • Reduce Heat Loss
    Stop drafts by adding weather-stripping and caulking all windows and doors. Also, check for cracks and crevices and add weather-stripping or caulking as necessary.

  • Equipment Checks
    Be sure to keep your heating equipment in good condition by having it inspected annually. This includes vents, pipes and the chimneys. In addition to cost savings these steps can also ensure your system is operating efficiently.