Service Line Installation
You can apply for gas service by calling us or by mailing or faxing a completed application (to download an application, click here) to the address or fax number shown below. You can also apply online by clicking here. If you have a question about your installation, our New Services Department is available to help.
New York |
Pennsylvania |
National Fuel
New Services Department
365 Mineral Springs Road #3
Buffalo, N.Y. 14210 |
National Fuel
New Services Department
225 Wayne Street
Erie, Pa. 16507 |
Buffalo Area: (716) 686-6123
Outside the Buffalo area:
1-800-365-3234 |
Erie Area: (814) 871-8200
Outside the Erie area:
1-800-365-3234 |
| Fax: (716) 827-7322 |
Fax: (814) 871-8312 |
After you have applied for your service, please call us at 1-800-365-3234 approximately 10 days before you would like your service installed to allow time for scheduling.
Before installation can begin, the following steps must take place:
For New Buildings
The foundation must be completed and our selected meter site must be marked, back-filled to final grade and free of obstructions (i.e., building materials, dirt piles, scaffolding, etc.)
For Existing Buildings
The house piping must be installed, and/or proof of purchase of natural gas heating equipment must be provided. New York applicants must complete a certificate verifying compliance with minimum insulation standards.
Meter Placement
Typically, meters will be installed outside the residence, opposite the driveway, no further than five feet from the front corner of the house. However, National Fuel may install the meter in another location that it determines to be reasonably accessible, convenient and safe.