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General Customer Service Info:

(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:

Gas Emergencies:

24 hrs./day, 7 days/week

At National Fuel, our goal is to provide our customers with safe, reliable natural gas service as we’ve done for more than a century. We are committed to providing you with excellent customer service, flexible options and convenient services to help meet your needs.

We’ve designed this portion of our website for our residential customers to provide you with information about natural gas safety, energy conservation, and other helpful consumer information.

Please explore our website by choosing from the menu options. If you can’t find a topic or need further assistance, or if you have a specific question or comment, please submit your comments using our online Customer Feedback Form.