Contact Us

Other Contact Methods:


General Customer Service Info:

(716) 686-6123(NY)
(814) 871-8200(PA)
outside this calling areas:
1-800-365-3234
Monday through Friday
7am to 6pm
(excluding holidays)

Gas Emergencies:

1-800-444-3130
24 hours a day, 7 days a week

Media Contacts

New York:
Karen L. Merkel
(716) 857-7654

Pennsylvania:
Sandra L. James
(814) 871-8193

Investors:

Timothy J. Silverstein
(716) 857-6987
(716) 857-6987

En Espanol

Email

Getting in touch with National Fuel is easy. You can contact us directly using our email option or you can call us. See below to send us an email; a list of frequently needed phone numbers is provided on the left side of this page.
Please do NOT contact us via email to report a gas leak or other emergency. In order to ensure our immediate attention to the matter, call us at 1-800-444-3130. Our representatives are available 24 hours a day, 7 days a week and will treat any report of a gas leak or emergency as the highest priority customer contact. Thank you.
To ensure your privacy, please do not include financial or confidential information.
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