Contact Us

Other Contact Methods:

General Customer Service Info:

(716) 686-6123(NY)
(814) 871-8200(PA)
outside this calling areas:
Monday through Friday
7am to 6pm
(excluding holidays)

Gas Emergencies:

24 hours a day, 7 days a week

Media Contacts

New York:
Karen L. Merkel
(716) 857-7654

Carly Manino
(814) 871-8199


Brian M. Welsch
(716) 857-7875

En Espanol


Getting in touch with National Fuel is easy. You can contact us directly using our email option or you can call us. See below to send us an email; a list of frequently needed phone numbers is provided on the left side of this page.
Please do NOT contact us via email to report a gas leak or other emergency. In order to ensure our immediate attention to the matter, call us at 1-800-444-3130. Our representatives are available 24 hours a day, 7 days a week and will treat any report of a gas leak or emergency as the highest priority customer contact. Thank you.
To ensure your privacy, please do not include financial or confidential information.
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