Neighbor For Neighbor FAQ's

What are the requirements to receive Neighbor For Neighbor assistance?
Are there any other eligibility requirements?
How much money can recipients receive?
How many grants are allowed per recipient?
How do I apply for Neighbor For Neighbor Assistance?
How Can I Contribute to the Neighbor For Neighbor Heat Fund?

What are the requirements to receive Neighbor For Neighbor assistance?
You may qualify if you are 60 (New York) 55 (Pennsylvania) years old or older OR you or a member of your household has a handicap or disability that reduces your household income OR have a certified medical emergency. Also, you must reside in National Fuel’s service territory. However, you do not need to be a National Fuel customer.

Are there any other eligibility requirements?
Anyone who applies must have made an effort to make their utility payments, other than those provided by LIHEAP/HEAP or other assistance programs.

Customers who are not eligible for LIHEAP/HEAP, or who may need more than a LIHEAP/HEAP grant, may be eligible to receive Neighbor For Neighbor funds to alleviate an energy emergency.

How much money can recipients receive?
Each Neighbor For Neighbor grant is determined by individual need. A maximum amount is set each year. All grants go directly to the home heating supplier.

How many grants are allowed per recipient?
In New York: A household can receive only one Neighbor For Neighbor grant during a program year.
In Pennsylvania: A household can receive only one Neighbor For Neighbor grant during a program year.

How do I apply for Neighbor For Neighbor Assistance?

At time of interview, applicant must provide proof of identification, monthly income and monthly expenses.

• In New York: The Neighbor For Neighbor Fund is administered by The Salvation Army and sponsored by The Salvation Army, the Chautauqua Office For the Aging, Catholic Charities and National Fuel. To apply, contact The Salvation Army at 716-883-9800, extension 230, the Chautauqua Office For the Aging at 716-753-4471, or Catholic Charities at 716-856-4494 to find the nearest agency and determine the necessary documentation to bring to the application interview.
• In Pennsylvania: Applications for the Neighbor For Neighbor Heat Fund are screened and grants are administered by human service organizations from the 14 Northwestern Pennsylvania counties.
  
  For more information on how to apply, if you reside in the Buffalo area call (716) 686-6123; in the Erie area call (814) 871-8312. If you are calling from outside of those areas, please dial 1-800-365-3234.

How Can I Contribute to the Neighbor For Neighbor Heat Fund?
National Fuel customers can have a tax-deductible donation of $1, $2, $5 or any other amount, added to their monthly bill. Please click on the link below for more information about making a contribution.

Click here for the Neighbor For Neighbor Contribution Form.