CUSTOMER SERVICE INFO:
(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:
hrs./day, 7 days/week
If you are interested in obtaining natural gas service from National Fuel, you can, at no obligation, complete this on-line application for service to initiate the process. As you may know, National Fuel is a public utility that provides clean, efficient natural gas that can be used for heating as well as a number of other appliances. Once your application is submitted and all necessary conditions are met, please allow four (4) to six (6) weeks for the service installation to be completed.
Please note that, in some cases, customers are required to pay for the service line installation. The costs, should they be required, will be calculated on a case-by-case basis. Once your application is submitted, a representative from our New Services Department will complete a field investigation to determine if payment will be required. It is our goal to complete this field investigation within 7 days of receiving your application. Should you have any questions before hearing from us with the result of the field investigation, please call our New Services Department at 1-800-295-0059 (New York) or 1-800-533-6823 (Pennsylvania) between 8 a.m. and 4:30 p.m., Monday through Friday.
Thank you for your interest in receiving natural gas service from National Fuel, we look forward to serving you.
If you need additional information, please call to speak with a National Fuel New Services Representative: